Reset SUM error during SOLMAN upgrade

[former_member196664]

Hi All,

I am unable to reset the extraction phase and getting error "Unable to reset the upgrade Unable to execute the SDT request list SUM Revoke is not allowed for the current operation extract.". Solution Manager dual stack from 7.01 to 7.1 Upgrade. Then tried below commands

G:\>cd G:\SUM\SUM\abap\bin

G:\SUM\SUM\abap\bin>.\SAPup.exe reset prepare
=========== Resetting procedure ===========

The tool will reset the whole procedure now. For more information, see the
guide.

01)  -  Yes
02)  -  No
Do you really want to reset the procedure? [ á ├ M á ├ M
G:\SUM\SUM\abap\bin>.\SAPup.exe reset prepare
=========== Resetting procedure ===========

The tool will reset the whole procedure now. For more information, see the
guide.

01)  -  Yes
02)  -  No
Do you really want to reset the procedure? []: Yes
=========== Required System Passwords ===========

Enter the password for SAP user DDIC in client 000:
DDIC PASSWORD []: ********
ERROR: DDIC password does not work:
RFC login to system SM1 ashost SAPSOLMAN nr  gwhost SAPSOLMAN gwservice sapgw fa
iled with code 1 key RFC_COMMUNICATION_FAILURE:
LOCATION    CPIC (TCP/IP) on local host SAPSOLMAN with Unicode
ERROR       partner '192.168.200.172:3300' not reached
TIME        Fri Jul 24 14:25:16 2015
RELEASE     721
COMPONENT   NI (network interface)
VERSION     40
RC          -10
MODULE      nixxi.cpp
LINE        3283
DETAIL      NiPConnect2: 192.168.200.172:3300
SYSTEM CALL connect
ERRNO       10061
ERRNO TEXT  WSAECONNREFUSED: Connection refused
COUNTER     2
.

Enter the password for SAP user DDIC in client 000:
DDIC PASSWORD [********]: ********
ERROR: DDIC password does not work:
RFC login to system SM1 ashost SAPSOLMAN nr  gwhost SAPSOLMAN gwservice sapgw fa
iled with code 1 key RFC_COMMUNICATION_FAILURE:
LOCATION    CPIC (TCP/IP) on local host with Unicode
ERROR       partner '192.168.200.172:3300' not reached
TIME        Fri Jul 24 14:25:30 2015
RELEASE     721
COMPONENT   NI (network interface)
VERSION     40
RC          -10
MODULE      nixxi.cpp
LINE        3283
DETAIL      NiPConnect2: 192.168.200.172:3300
SYSTEM CALL connect
ERRNO       10061
ERRNO TEXT  WSAECONNREFUSED: Connection refused
COUNTER     4

Please help to reset the upgrade and start fresh. DDIC 000 password is correct. system is up.

Thanks,

Kavitha Rajan.

[Former Member · Accepted solution]

Since you are just in the extract phase, you haven't actually changed the system.  So can't you kill the SUM process, blow away the directory structure for SUM, then just blow it back down and start over?

NICK

[former_member196664 · Accepted solution]

Nick,

I was in Checks phase, "RESET Update" brought me to this phase. Whenever I start SUM, it is opening with FAILED message (Error message) and not able to proceed to next phase. That is why wanted to clean-up the error and start fresh. Please advise. My system number is 01 and SUM is picking 00? How to correct this? Please help.

Thanks,

Kavitha Rajan.

[anandkarthik_raja · Accepted solution]

Hi Kavitha,

I believe your attempt to perform SAPup.exe reset prepare doesn't done anything.And one more thing which i noted is Usually the command doesn't prompt you to provide DDIC password.

So could you please try again executing SAPup.exe reset prepare command and provide 01 when  it prompts to

Do you really want to reset the procedure? []: 01

(Attach a screenshot)

You can also check the note: 1790486 ,which have a video presentation of the procedure.

And let us know the outcome.

Regards,
Anand.

[Mofizur · Accepted solution]

Hello,

Although SAP Note#1790486 says about something different but It states the Reset Procedure as below..

Only perform the following steps if you were in one of the Preparation
Roadmap steps (1-4) when you tried to reset the previous upgrade:

Stop the upgrade.
Change to the upgrade directory:
UNIX: <upgrade directory>/abap/bin
WINDOWS: <upgrade directory>\abap\bin
Execute the following command:
UNIX: ./SAPup reset prepare
WINDOWS: .\SAPup.exe reset prepare
Rename the current upgrade directory
NOTE: Once you have confirmed that the reset was done properly, you can
then delete the directory.
Start a new upgrade from scratch.
Now the upgrade should no longer stop in phase PREP_INIT/VALCHK_INI.

If this procedure is not successful then please check note 2053877.
Since SUM SP10 report RSUPGRES can be executed to reset an upgrade.

Kindly do the following:

-Please logon in client 000 as DDIC to run rsupgres. You need to run thereport 3 times in the correct order:

RSUPGRES with GV_MODE=ICNV

RSUPGRES with GV_MODE=SHDT

RSUPGRES with GV_MODE=UPGT

If the report doesn't do anything for one or two modes, you should

still execute all the three reports.

Thanks,

Mofizur

[Mofizur]

Hi Kavitha,

Your issue was resolved.Would be good if you can share.

Thanks,

Mofizur

[former_member196664]

Deleted the directory and started all over as I was able to reset until extraction step. Upgrade went fine. Thank you all for the help. I really appreciate it.

Thanks,

Kavitha Rajan.