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Alert Framework - Read confirmation requested

Hi PI'lers,

I have following situation:

SAP PI sends out alerts (everything works fine on that) and is requesting a read confirmation. As the sender mail address is not on official e-mail address somehow the read request is only delivered correctly when I am using outlook in the intranet. If I am reading the alert from my mobile, the read confirmation is sent out but cannot be delivered. I get the undelivery report after a while for it.

Is it possible to switch off the read confirmation requests in total for PI Alerts?




Hi Helmut,

Please refer the below threat

CCMS and Read Receipts

In transaction SCOT, CtrlShiftF7

Or Settings > Confirmation of receipt.



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