on 04-16-2007 6:33 PM
Hi All,
While tesing the "Send Message to SAP" Action I receive a pop-up with the following text:
"The system could not find your SAP customer notification system user"
Can somebody tell me where I need to configure this information? Is it the paramenter tab in SU01 for every user that need to be able to send the message or is their one place for all people with the Support Desk Admin role?
thanks,
Jason
Avinash,
you have to maintain the Authorizations in the User Data Maintenance table on SAP's side, and make sure you add your user to the AISUSER table.
regards,
Jason
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This specific setting is an additional authorization to your OSS ID. The authorizations aren't maintained in a T-code. For our scenario, we have administrators that control the settings via the SAP marketplace. For your case, it may be that a Basis Team has administrative authorizations to make the settings.
Regards,
Nathan
The 4.0 version for assigning S-Users is different. It is no longer entered via SU01 under the SAPNETID role. The S-user assignment in the user master record became obsolete with SAP Solution Manager 4.0 for safety reasons.
I encountered this error on our system and resolved it by:
1.) T-code AISUSER
2.) Enter User (NWILLIAMS)
3.) Enter Contact Person (the user's corresponding OSS ID without the 'S' and without the leading zeros.
Let me know if this helped out.
Nathan
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