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SLA Stopped working after pathcing from SP12 to SP13


SLA was working  before  patching, after I patched the system to SP13 from SP12, It seems SLA is stopped working.

from the below screen you can see IRT and MPT remains as 0%

Central Notes implemented successfully  after patching and  I re checked all the Configuration  for SLA, nothing was changed,

below are the scheduled actions  for the incident

is it required to do any activities after patching in terms  of SLA to get updated


Phaneendra K

Former Member
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