problem with Zebra label Printer TLP 2844

[arnd_kullik]

Dear all,

our brasilian SAP users have a Zebra label printer TLP 2844.

In SAP I used the wizard for the device type selection so that device typ YBZ200 is used.

Our problem is that the print job is processed without problems in SAP and the windows spooler but nothing is printer out on the printer.

Do you have an idea what could be wrong with the printer as printing has worked before.

The labels are created with transaction SE71 and form RM07ETIKETT.

SAP support says that erverything is fine in our SAP system and that they are able to print from our SAP system to their Zebra printer with host spool access method G.

I asked our brasilian SAP users to test this way too and it failed too.

Any idea what' wrong with the printer ? Any idea what is misconfigured ?

Thanks and kind regards,

Arnd

[arnd_kullik · Accepted solution]

Dear all,

the issue is solved.

SAP Device type YBZ200 generates ZPL print jobs but printer model TLP 2844 does not support ZPL printer language only EPL. Only printer model TLP 2844-Z is supporting ZPL.

Kind regards,

Arnd

[Former Member · Accepted solution]

Hi.

I have a TLP 2844, but not print.

How can i change for EPL?

Thks

[arnd_kullik · Accepted solution]

Dear Odeide,

as our brasilian SAP user bought new Zebra printers I can't tell you how to solve this problem.

Sorry.

Have you already contacted SAP or Zebra (mailto:sapinfo@zebra.com) ?

Kind regards,

Arnd