Reset Accouting Indicator based on Status in crmd_order
I need help with a scenario: For a Z - transaction type for complaint, whenever i set the status to "Billing" in crmd_order, the accounting indicator at the item level gets reset by itself which is desired behavior.
However, for another Z- transaction type for complaint, this scenario is not happening.
I am not sure how to go about this issue. Any explanation on how shall i zero-in on the exact problem would be great help.
Please refer to the screenshot attached.