Issue in Duplex printing for PDF form

[Former Member]

Hi Experts,

Request your help in an issue we are facing.

We are using standard program for printing Dunning form.

For the same custom PDF form is configured.

The forms are printing correctly as required when printed individually.

The issue is in bulk printing.

Forms are printed at local printer and can be set for Duplex printing.

When there are multiple documents, they get overlapped.

For example: If there are two documents for two customers as follows:

Customer 1 -> Document 1 -> 3 Pages -> Gets printed on Front Side(Paper1),BackSide(Paper1), Front Side(Paper2)

Customer 2 -> Document 2 -> 2 Pages -> Gets printed on Back Side(Paper2), Front Side(Paper 3) => OVERLAP

... so on.

As a solution we tried to insert blank body and master page in the form such that it gets printed only for Odd no. of pages.

But here we are unable to conditionally hide the body page in any of the events.

Body page can be hidden in form:initialize event but here you can't get the total page count( to determine odd / even no. of pages).

Request if any of you can help us resolve this issue.

Regards,

Rupesh R. Nair

[Florian]

Hi Rupesh,

could you please close your discussion.

Have a look here:

~Florian

[diego_santos]

Hi

I'm wondering about this specific statement.
"But here we are unable to conditionally hide the body page in any of the events."

Could you please tell me more about it? What settings have you performed?

What if you test this:
- add a Masterpage (e.g. with the name "BlankPage")
- set the followings on the Object->Pagination palette:
Odd/Even: Even (Back) Pages
Placement: Last Page (in Page Set)
- uncheck "Include Page in Numbering"

Regards,
Diego

[Former Member]

Hi Diego,

We have figured it out. It was getting generated correctly by PDF form.

The issue was with the device type setting for the printer.

Regards,

Rupesh R. Nair

[former_member63719]

Hello Rupesh,

I am having a similar problem.  Could you explain what you changed in the device type setting for the printer?

Thanks,

Jean Lovitt

[diego_santos]

Hi Jean Lovitt,

I think Rupesh assigned a different Device Type to their Output Device (printer).

Maybe you can test with another dev. type as well.

For any other issues, please read the notes.

https://service.sap.com/sap/support/notes/1806471 - IFbA: Additional print options

https://service.sap.com/sap/support/notes/1729666 - Enhanced print options for ADS printing

https://service.sap.com/sap/support/notes/1444342 - Device type-independent printing of interactive forms

Regards,

Diego

[former_member63719]

Thank you, Diego.

We, too, changed our printer definition and was then able to correctly duplex at the destination printer.

Jean

[diego_santos]

Hi Rupesh,

Are you using XDC to set Duplex?
I recommend to try this scenario.

https://service.sap.com/sap/support/notes/1806471 - IFbA: Additional print options

https://service.sap.com/sap/support/notes/1729666 - Enhanced print options for ADS printing 

https://service.sap.com/sap/support/notes/1444342 - Device type-independent printing of interactive forms

With this SAP standard will receive and enhancement for "Additional Print options" in Print pop-up.
If your printer has duplex features, then you will be able to use the windows driver.

Regards,
Diego