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Interaction record categorization is blank

Hi Experts,

I am facing an issue in Interaction Record configuration.

Interaction record, we are using multi level categorization , I have done the below configuration but Categorization page is showing blank.

1. I have taken the Catalog as A1

2. Created Code Group, Code Group Profile and Codes

3.Created Subject Profile

4.Assign subject profile to Transaction Type 0010.

5.Created a schema and the status is active.

Still the Interaction record ,Categorization is blank page.

Please could you help me to fix this.?



Former Member
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