Paymentway - Creditcard

[Former Member]

Hello

We have a Problem while creating a new sales order in Business by Design System if we use the payment metod "Creditcard" we normaly can save the sales order including the credit Card autorisations check. but if we want to release the customer demand, the system says that its not possible with the following note: "Release of order not possible; sales order Item 10 blocked"

We think, the Problem is, that we don't use a valid credit Card. But we need to use invalid credit cards, because all creditcard Transactions are managed over a webshop.

What we need is the following:

1. we need to create a sales order over the webshop with an invalid creditcard for each customer who is ordering over the webshop

2. we need to release the customer demand for such sales orders

Had any one the same Problem and maybe an easy solution to solve that Problem?

We tried to Change the Settings for the creditcard Autorisation. (see the screenshot attached)

I hope that someone can help us.

Thank you. Greating, Stefan Zumbach

[knutheusermann]

Hi Stefan,

If the payment process is done via webshop, I would propose to create the sales order or customer invoice with payment method "External payment". After you received the list of payments from the payment provider and uploading the bank statement into ByD the open item is cleared automatically.

A second alternative would be to get the transaction ID from the payment provider and to create the ByD sales order and customer invoice with payment type "External payment" and transaction ID. As result the ByD payment order contains the transaction ID and the open item is cleared based on the transaction ID (the payment monitor shows the external payment in status "in transit"). However, for automatic clearing the payment file of the payment provider has to be uploaded as standard format for bank statements (for example MT940). It might be that the payment file has to be converted before it can be uploaded to ByD.

Best regards,

Knut

[former_member232379]

Hi Knut

Im a collegue of Stefan.

Yoursolution sounds excactly like the way we are searching for.

Our problem is that we have no payment type "external payment".

We only have "credit cards". The help document says that if we have e-selling activated we should have automatically the payment type "external payment".

In our system e-slling is activated. But we still don't have the payment type "external payment.

Any ideas what we can do?

Kind regards

Sebastian

[knutheusermann]

Hallo Sebastian,

the payment method “External payment” can be used for external sales orders/customer invoices created via web service only.

You find the payment method in the web service request message types as element “PaymentFormCode”:

• Sales Order: SalesOrder/PaymentControl/PaymentFormCode
• Customer Invoice Request: CustomerInvoiceRequest/PaymentControl/PaymentFormCode

Furthermore you have to provide the details for External Payments in node element …/PaymentControl/ExternalPayment.

The payment form code for external payments is 20.

Please compare as well .

Example xml snippet for a sales order with external payment:

The main preconditions to use external payments are:

• You activated E-Selling in your solution configuration
• You created a new Bank Directory entry for each of your online payment service providers
• You created at least one bank account for each bank that represents an online payment service provider

Please check further details in the embedded online help with key words “Customer Payments by External Payments”.

Best regards,

Knut

[former_member232379]

Hi Knut

Thank you very much. That sounds like our solution. We will test this immediately.

Kind regards

Sebastian

[knutheusermann]

One additional remark:

The Payment Reference Type Code 5 means "Transaction Reference Number of externally paid e-commerce order".