on 07-07-2015 6:04 PM
Im having trobule with an intercompany invoice that was duplicated and the amount was double charged, hoy can I generate a Credit memo for the intercompany or how can I fix the charge.
Thank You!
Hello,
you can simply reverse the dupllicated intercompany invoice (standard invoice type for intercompany invoice reversal is IVS - Cancel IB) with transaction VF11. If for some reason it's not possible to reverse, you can create a credit memo request with reference to the duplicated invoice (standard invoice type is IG - Internal Credit Memo).
Best regards,
Andrea
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