specify status dependent required categorisation fields

[Former Member]

Hi Team,

We are implementing Problem management in zmpr transaction type.Our statuses are as follows:-

Draft, Under Investigation, Known Error - In Progress, Known Error - Workaround , Resolved, Closed

And Cancelled.

The fields Root Cause, Sub cause and prevention should be mandatory on status "RESOLVED”.But it is not coming.

In spro, we made necessary configuration settings as below

We activated BADI ALSO i.E., BAdI AI_CRM_IM_STATUS_BADI also.

But still the categories fields are not checked as mandatory .

Please help me in this issue as it is on priority.

Regards,

Vijay kumar

[Former Member]

Hi

you need to activate the badi for this control, may i ask have you done before setting in tables.

refer 1817423 - How to configure "Specify Status-Dependent Required Fields" in Solution Manager 7.1

Thanks

Jansi

[Former Member]

Hi Jansi,

Thanks for quick reply.

Please let me know the procedure of setting in tables.

As per our understanding from note, we had done the below two steps

Firstly we executed "specify satus dependent required fields in below screen"

Then In next screen,in our ZMPR transaction type,our resolved status "E0005" is checked with categories as shown below

Secondly we activated  BAdI AI_CRM_IM_STATUS_BADI .

Then also category fields are not as checked as mandatory fields.

Please help me in this issue as it is on priority.

Appreciate your help.

Regards,

vijay kumar.