on 07-07-2015 10:08 AM
Hi ,
Does Its possible to send automated email-notification to the multiple user in OPInt 1.0 SP09 , Based on the violation of cycle times for a KPI, ?
Hello Sumit,
Yes, which all HANA users have enrolled for notification via email in SAP OpInt - whenever a KPI is violated - will get an email from a configured sender. Please read through our installation and upgrade guide section 6.2.3 - Scheduling the Job for Sending E-Mails and 6.3 - SMTP Configuration for more information.
Regards,
Archana
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Hi Archana,
I am configure the SMTP configuration correctly in OPInt and BPM , through BPM i am getting the mail notification but , in OPint user not get any Notification , or task related mail via configure user can u suggest what should i do?
Thanks,
Sumit
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Hello Sumit,
Have you (- as a logged in user -) subscribed yourself to the KPI to notify you when the KPI is violated ? Until you subscribe you will not get the task or email notification. Read through section 2.2.3 in guide:
http://help.sap.com/saphelp_hana_opint/SAP_OPInt_User_Guide.pdf
Regards,
Archana
Hi Archana,
Yes I am subscribed the user for( task, business situation , notification) as hourly based , but not getting any mail. When i create task and assign some user it goes to the my inbox tile for the particular user but , he also not getting any mail regarding the task related.
Thanks,
Sumit
Hello Sumit,
Have you defined a valid email property for your user ? If not then set as per below example:
ALTER USER <your hana user> SET PARAMETER "TASKMGT_FIRSTNAME" = 'Sumit';
ALTER USER <your hana user> SET PARAMETER "TASKMGT_LASTNAME" = 'Singh';
ALTER USER <your hana user> SET PARAMETER "EMAIL ADDRESS" = 'sumit.singh@abc.com';
Regards,
Archana
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