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ESRI map service Error

Hi All,

While opening the geo map in Lumira I am getting an error:

"Unable to connect to  ESRI map service. Please check network and Proxy Setting"

 

I am a student and I have downloaded Lumira 1.27 in my personal computer. I have created ESRI account and entered the credential in Preference->Geo map service. I can also access ESRI link from my system, I have checked my internet proxy settings and under Lan Settings option 'Automatically Detect Setting' is checked.

Can anybody please let me know what setting I am missing here?

Regards,

Abhishek

replied

Check if the option "No Proxy" is selected, the default option is system proxy setting, try to avoid it and do not use a proxy.

After saving, restart SAP LUMIRA and it should work. It worked fine for me.

Med Amine

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