How to print a "Pick Slip" without using tasks
We would like to avoid using warehouses tasks as in our situation they don't seem to add much value. We would like to print a draft copy of the Delivery Note to use as a pick slip. Then once it is confirmed that all the stock is available, complete the delivery and print final paperwork.
Is there a way to do this?
Ideally we would print the Delivery Note with a different header so that it wasn't confused with final paperwork.
Our warehouse people don't have system access, so the customer service person (CSR) creates the sales order and then prints paperwork for the warehouse and then confirms the Delivery and creates the Invoices. So all the request and task steps in the middle (except for a piece of paper to tell the picker what to do) don't add value. There is no transfer of ownership as the same person is doing all of the steps.
This is a brand new implementation and we are struggling to understand what steps can be automated to reduce the CSR's work. In ECC we process the delivery due list to create the delivery and the pick slip prints automatically, no requests and tasks etc in the middle (except for the TO which is the pick slip). We are a bit confused by the purpose of the requests and tasks between taking an order and having delivery paperwork. It seems like either lots of manual steps or lots of configuration to automate items that don't seem to do anything. We get an order one day, pick and dispatch it the next - all very simple. We are looking to have the system match the process.