How end user (customer outside corporate network) access Fiori Apps on Mobile ?
Please read the scenario in detail :
Customer X is doing business with Vendor A, Vendor B, Vendor C
Vendor A, B, C has Fiori apps for tracking order.
I understand that for access from desktop;
Vendor A will create specific user and roles, configure Launchpad and give the Launchpad URL to Customer X.
Vendor B will create specific user and roles, configure Launchpad and give the Launchpad URL to Customer X.
Vendor C will create specific user and roles, configure Launchpad and give the Launchpad URL to Customer X.
Now Customer X can bookmark different URL's in browser and can access all the link when needed.
But when it comes to SAP Fiori Client for Mobile access I am confused.
How can customer bookmark all links on mobile???
As Fiori client allows only one Launchpad URL at a time???
Please help me here.
Masayuki Sekihara replied
Please share a real business use case. We get confused with your scenarios.
In case of B2C scenario:
Vendor A (Amazon)
Vendor B (Apple)
Customer X ( a consumer)
Vendor A and B provide own URL that Customer X can search order status.
I believe launchpad is not mandatory. Just jump to some CRM app UI which shows order status.
Vendor A and B create a hybrid mobile app and Customer X can download it. It can be a customized Fiori client but it is not SAP Fiori Client delivered by SAP. Customer X won't type the URL in the Fiori Client. It should be hard coded inside of the Fiori Client.
In case of B2B scenario,
Supplier A (Bosch)
Supplier B (Bridgestone)
Manufacturer X (BMW)
Manufacturer has a purchasing system and supplier A and B send order confirmation and delivery schedule via XML or EDI. Manufacturer can see the status in the Purchasing system.
Masa / SAP Technology RIG