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How end user (customer outside corporate network) access Fiori Apps on Mobile ?

Hello Experts,

Please read the scenario in detail :

Customer X is doing business with Vendor A, Vendor B, Vendor C

Vendor A, B, C has Fiori apps for tracking order.

I understand that for access from desktop;

Vendor A will create specific user and roles, configure Launchpad and give the Launchpad URL to Customer X.

Vendor B will create specific user and roles, configure Launchpad and give the Launchpad URL to Customer X.

Vendor C will create specific user and roles, configure Launchpad and give the Launchpad URL to Customer X.

Now Customer X can bookmark different URL's in browser and can access all the link when needed.

But when it comes to SAP Fiori Client for Mobile access I am confused.

How can customer bookmark all links on mobile???

As Fiori client allows only one Launchpad URL at a time???

Please help me here.

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replied

Hi Prakash,

Please share a real business use case. We get confused with your scenarios.

In case of B2C scenario:

Vendor A (Amazon)

Vendor B (Apple)

Customer X ( a consumer)

Vendor A and B provide own URL that Customer X can search order status.

I believe launchpad is not mandatory. Just jump to some CRM app UI which shows order status.

Vendor A and B create a hybrid mobile app and Customer X can download it. It can be a customized Fiori client but it is not SAP Fiori Client delivered by SAP. Customer X won't type the URL in the Fiori Client. It should be hard coded inside of the Fiori Client.

In case of  B2B scenario,

Supplier A (Bosch)

Supplier B (Bridgestone)

Manufacturer X (BMW)


Manufacturer has a purchasing system and supplier A and B send order confirmation and delivery schedule via XML or EDI. Manufacturer can see the status in the Purchasing system.

Regards,

Masa / SAP Technology RIG

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