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Exporting Excel in Crystal Report Viewer

Hi there,

We are having a program which display reports via the Crystal Report Viewer 8.5, the reports display fine in the viewer.

However, when user try to export in Excel 5.0 (Extended) format, it will sometimes fail, where the program and the Crystal Report Viewer close after choosing the format options and click OK.

From what we experience so far, it will fail usually in the first run of the report after inactivity on the server for a while. After failing, it will succeed exporting the same report.

The program is running on Windows server 2008 R2 64bit.

Appreciate if anyone could advise and share any possible solutions.

Thank you!

Former Member

It's not a missing DLL issue. Rather it is how new Operating Systems work (or not) with COM and ActiveX controls. Like I said, CR 8.5 never supported anything like WIN 2008.

- Ludek

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