Rebates: GL account missing in entry view

[former_member299860]

Dear all,

I Have not worked in rebates.

After processing of rebate for a customer, the GL account for Customer accruals, is not appearing in the data entry view in the accounting document.

can anyone help me out here.

Can I cancel and regenerate the rebate document.

[ravi_kumar100 · Accepted solution]

Hi,

Are you checking the Accounting Document Generated by Invoice where the Accrual amount will be flown into the particular G/L Account?

Kindly confirm.

Regards,

SRK

[former_member299860 · Accepted solution]

Hi SRK,

That is right. In the accounting document that is generated after the settlement rebate for customer.

Thanks & Regards

Andy

[ravi_kumar100 · Accepted solution]

Hi,

Can you check and confirm your VKOA settings whether you have assigned the G/L account and the Provisional Account for the respective Account Key .

Regards,

SRK

[former_member299860 · Accepted solution]

Dear SRK, was able to resolved the issue.

As you mentioned correctly there was a missing entry for account key to the said GL.

Thanks for the assistance.

Thanks & Regards,

Andy