Service item on sales order, how it flow down to EWM

[rguan88]

Hi There,

In our environment, we have service item (like Labelling) as a sub-item of main item on the sales order to indicate the service provide to cusotmer and use it to doing the pricing and billing.

The current desing is the service item will copy down to outbound delivery as sub-item as well. We are going to use EWM as our warehouse managemnet. And want to use VAS order to execute the labelling activity.

As per current design, we don't want to change hte service item on sales order/delivery, but how to use the sub-item of outbound delivery to tell EWM you need to perform the VAS - labelling for this sales order.

Option 1 - use package spec to control the VAS creation, but the issue here is for the same customer/product, may not always need the same service, it all up to the negotiation with customer. The customer related VAS activities need to follow what's on sales order.  Option 1 seems not work

Option 2 - Can we use the service material as part of condtion determination of PS? then we can drive to correct PS according to the sales order. But the question is, how EWM will manage the service sub-item of main item? What could be the downstream impact for ODO in EWM?

Any idea appreciate,

[Former Member · Accepted solution]

Hi RG,

Yes you can make service material as part of condtion determination of PS. Change the condition table as per your req field. And use.

But in option one also possible if you do not want VAS activity before picking then delete vas order and complete your sales process without vas.

Regards

Suraj