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Extended Notifications - Subject in reminder emails

Hi Gurus:

I'm facing a problem with Extended Notification reminders.

I have created a new category to the Workflow scenario and set the REMINDER_DAYS to 1.

I'm already receiving the reminders. The thing is that I need to customize the reminder email subject. It should be different that the subject for "regular" notifications.

I set the subject for the reminder in General Settings tab. However, system is not writing the reminder email subject for this kind of emails. It always uses the same subject for all the emails: "ACTION REQUIRED:  New work item appears in your SA".

Any ideas?

Thanks in advance.


Former Member

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