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Support portal - where is the SAP Guide Finder ?

symon_braunbaer
Participant
0 Kudos

Dear Experts,

in the old SAP support portal, there was a very nice corner, called the SAP Guide finder.

One could then easily find procedures for system copy, installation, upgrade, etc.

Now I've spent 2-3 hours looking for it on the new portal and it has vanished completely !!

Anyone with some hint where that one went ?


Thanks a lot in advance!

P. S.: Sorry, if posted in a wrong section!

Accepted Solutions (1)

Accepted Solutions (1)

Sriram2009
Active Contributor
0 Kudos

Hi Symon,

You can find the guides in http://service.sap.com/guidefinder - select OS /DB, SAP version and select the task,

Regards

SS

symon_braunbaer
Participant
0 Kudos

Thank you, this is what I have been looking for!!! But let's assume one doesn't know the direct link (as I did not, though it was easy to guess 😕 ) - is there a way for one to click himself through, in order to get there from service.sap.com (now support.sap.com) ? This was actually my original question...

Many thanks !!!

Sriram2009
Active Contributor
0 Kudos

Hi Symon

You can follow the steps & snapshot to reach the guidefinder link on left hand-side :

Open the Url - http://service.sap.com 

      Select the - "Products"

      Select the - "Installation & Upgrade Guides"

      Select the - " SAP NetWeaver"

   From the Main Release select the any one of the " NetWeaver 7.3/7.31 "

Just check left hand side  "Guidefinder" link.


Refer the snapshot


Regards

SS


divyanshu_srivastava3
Active Contributor
0 Kudos

yes sriram, even I was only able to find that same link for Symon.

Regards,

symon_braunbaer
Participant
0 Kudos

Hello and thank you!

Sorry, but I have no "Products" point in my menu:

Sriram2009
Active Contributor
0 Kudos

Hi All

I am Sorry, Link was wrongly pasted. Kindly follow steps and snapshot

Open the Url - https://service.sap.com

      Select the - "Products"

      Select the - "Installation & Upgrade Guides"

      Select the - " SAP NetWeaver"

   From the Main Release select the any one of the " NetWeaver 7.3/7.31 "

Just check left hand side  "Guidefinder" link.

Snapshot

BR

SS

symon_braunbaer
Participant
0 Kudos

Yes, I could reproduce this navigation path !! Thanks a lot, YOU WIN !!! 🙂

Answers (3)

Answers (3)

SvenGierse
Advisor
Advisor
0 Kudos

Hi all,

SAP has recently published a new version of the guide finder. I have announced it in this blog.

You can access it by entering "guide finder" into SCN or Help Portal search or directly through this link.

Regards,

Sven

hemanth2
Product and Topic Expert
Product and Topic Expert
0 Kudos

Dear Symon,


Hope you are doing good.

Nice to hear from you again.
I think I know what you are referring to; we have some more customers facing issues in some browser versions. Please first navigate to <http://service.sap.com/instguidesnw74> and then choose "Launch Guide Finder". Maybe also make sure that the domain is set:


- Open IE 10 and Launch Guide Finder

- In the menu bar in Internet Explorer, click on Tools > Compatibility view settings

- Add the website: sap-ag.de and the other domains.

- Close

- Restart Internet Explorer and test


  Hope this helps.

_ _ _ _ _ _ _ _ _

Kind Regards,

Hemanth
SAP Active Global Support

_ _ _ _ _ _ _ _ _
 

divyanshu_srivastava3
Active Contributor
0 Kudos

service.sap.com/instguides

Use this.

Regards,