on 06-30-2015 5:09 PM
Hi experts!
I am trying to understand the aim of response options. I understood that responses can be assigned to a campaign, but which is the aim ? Is it possible to link response options to link in a marketing email ?
thanks a lot
up!
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Hello Gabriele,
did you get any answers? Or did you find the soltuion yourself?
I am in the same situation. I have created a campaing and I have assigned Response Options succesfully. But I don't know how to proceed.
I cannot not capture any responses.
I would be happy if you have the answer.
Thanks
Hello Gabriel,
If the Email was sent with Status "Completed" this means you cannot do any changes there, the information which showing on the UI is just for displaying.
Probably In your case the campaign "XYZ" seems has no response option assigned, Which would be the expected system behavior.
Hope this answers.
Regards,
--Swaroop
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