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Company Address not replicating from ERP to C4C

Hi Experts,

Each time a customer is created or changed in ERP, the address IDOCS for ADRMAS and ADR3MAS are not getting created.  Only the DEBMAS_CFS idoc is created.

We are using HCI *** middleware and I have checked the distribution model and it all looks good when I compare against the integration guide.  I also checked the pointers for message types are activated.

Any help would be greatly appreciated.

Former Member
Former Member replied

We were able to fix this problem by recreating the distribution model (removing it and then create again)

This fixed the issue and the address started getting replicated, ADR3MAS got created.

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