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Paperjam on Toshiba TEC Printer with Cutter when printing

Hello

We are using a Toshiba TEC-B572 with cutter. As user arguments we have PRINT_FORMAT=TPCL;XDC=tpcl305.xdc

We store the labels in PDF format and when printed from Adobe reader, the label is printed and the cutter works as designed in Adobe Lifecycle designer ES2.

When printing straight from SAP-ME, the printer gets into PAPER JAM and the cutter doesn't work. Does anybody have experience with toshiba printers using ADS and having a cutter.

Thanks for your reply

Jan

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