on 06-29-2015 10:18 AM
Hi Experts,
There is a scenario:
An order already been billed last month but need to be discount in this month.
The billing in last month cannot be canceled and so we create a credit memo request with the order as reference.
After the credit memo request approved, can the credit memo enter only the amount but quantity is 0 or empty?
Because our customized report will count the quantity and amount in billing, but for the credit memo we do only need the amount in our report.
Is there any standard configuration can be done by creating credit memo without quantity?
Thank you
Alice
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Dear Alice,
It is now possible. It’s better to modify customized report as per this scenario.
Thanks
SS
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Daer Akice,
As per my understating, without quantity creation will not be possible.
However as you mentioned about the customized report will count the quantity and amount in billing, for this you need to modify the existing logic i.e. credit memo doc type - XXXX quantity not to be considered only value need to be picked up as per condition type.
Try this way, hope some help will be there.
Thanks.
SS
Before posting here, have you tried in your system whether it is possible or not? Avoid posting queries without putting efforts.
G. Lakshmipathi
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