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Can credit memo without enter quantity?

0 Kudos

Hi Experts,

There is a scenario:

An order already been billed last month but need to be discount in this month.

The billing in last month cannot be canceled and so we create a credit memo request with the order as reference.

After the credit memo request approved, can the credit memo enter only the amount but quantity is 0 or empty?

Because our customized report will count the quantity and amount in billing, but for the credit memo we do only need the amount in our report.

Is there any standard configuration can be done by creating credit memo without quantity?

Thank you

Alice

Accepted Solutions (0)

Answers (3)

Answers (3)

deep_khanra
Participant
0 Kudos

Hi

You can test with below mention screenshot.

copy control VTFF.

ep

    Let me know please after test.

Thanks

Deep

former_member184771
Contributor
0 Kudos

Dear Deep,

How pricing will be taken care at billing level??

Thanks.

deep_khanra
Participant
0 Kudos

Dear

I have already asked for testing of quantity, now come to pricing...it is copying initially from credit memo request or pricing can be manually.

  Anyway i will do test and let you know.

Thanks.

0 Kudos

Dear Deep,

I have tried in IDES, but still the quantity will show in the billing.

Here is my test.

Or can the quantity in Billing can be changed?

Thank you

Alice

former_member184771
Contributor
0 Kudos

Dear Alice,

It is now possible. It’s better to modify customized report as per this scenario.

Thanks


SS

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Dear SS,

How to make it possible?

For this scenario, we want to find the standard configuration.

Thank you

Alice

former_member184771
Contributor
0 Kudos

Daer Akice,

As per my understating, without quantity creation will not be possible.

However as you mentioned about the customized report will count the quantity and amount in billing, for this you need to modify the existing logic i.e. credit memo doc type - XXXX quantity not to be considered only value need to be picked up as per condition type.

Try this way, hope some help will be there.

Thanks.

SS

Lakshmipathi
Active Contributor
0 Kudos

Before posting here, have you tried in your system whether it is possible or not?  Avoid posting queries without putting efforts.

G. Lakshmipathi