Configurations for SMS notification - ITSM

[former_member201224]

Hi Experts,

Please suggest the needed configurations to send the SMS to support team in ITSM when incident is created. SCOT configuration is done and SMS is tested successfully from SBWP.  Maintained Mobile number in BPs as well. Do any other configurations to be maintain to trigger the SMS from ITSM.

Thanks in advance,

Regards

[former_member201224]

Hi Experts,

Any suggestion on this issue. Awaiting your response.

Regards