Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Error #2032 Can't preview my dashboard

I am creating a sample dashboard for SAP Business One in SAP Crystal Dashboard Design 4.1 using this document(Creating new Dashboard Packages for SAP Business One 8.8) which gives detailed explanation step by step.

Following is the link to the document:…

I followed all the steps perfectly as said but when I preview my dashboard it gives me the following error

Cannot Access External Data

An error occurred.

For more information, contact the file creator or your system administrator.

Error: Error #2032

Connection Type: Excel XML Maps

The document also warns about the possibility of this error and gives the following solutions:

- Make sure SAP Business One Integration Service is running in windows service.
- Make sure SAP Crystal Dashboard Design 2008 Fix Pack 3.1 or higher and Adobe Flash Player 9.0 or higher installed
- Make sure MIME Type is selected as text/xml in XML Data Definition

I have checked all three solutions, still its not working.

Kindly help.



Former Member

Helpful Answer

Not what you were looking for? View more on this topic or Ask a question