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Incident Management and SU53 screen

former_member182575
Contributor
0 Kudos

Dear Everybody,

As you know we can lodge an incident management request/message directly from SAP.  If we have an authorisation issue then the user will do SU53 in SAP, is it then possible that when they do the "mesage" in SAP for the incident that automatically the SU53 screen is attached or at least the information from SU53 is put into the description text box.

Regards

Waza

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hello Warren,

Please check the following SAP note

832273 - Data authorization check in Support Desk message

Regards

Anand

Answers (0)