role & responsibilities for SD functional consultant
applying 2+yrs of exp as a sd functional consultant.
i want to put 10 months of exp for impementation and rest of the
yrs putting as a support. is it ok, otherwise plez suggest me.
can u tell me the role and responsibilities for implemetation
and support, bcoz iam putting two projects so i have to put
role & responsibilities both are should be different.
plez send me as soon as possible...................
sri ram replied
Welcome to the world of SAP.
Do you have any prior exp.in SAP or just starting.
Coming to your resume,putting 10months exp.in implementation and rest in support is actually a good idea,your are clear that you know both side of the coin.
Roles in a support,
1.Attend the issues or in support language tickets
2.Interacting with end-user and taking there inputs for any new reqirement
3.Achieving the SLAs(Service Level Agreements)
4.Should take care of High, Medium and Low Priority tickets without complaints
5.Configuration of new shipping points
6.Configuration of new payments terms.
7.Assigning of new sales office.
Coming to implementation,generally role swill be,
1.As a SAP SD Consultant you have to define business process requirements, preparation of scope of SAP Sales and Distribution. Performed Gap Analysis. Prepared Business process blue prints (AS-IS(existing system), TO-BE(How the system should be)).
2.Taking care of GAP analysis.
4.Mention your team size
5.Undertaking User Training and the Preparation of User Training Material
But remember,when you are facing the interview,be careful wiht the interviewer,as they'll try to pull your leg,just to know if you know all as what ever you have written in the resume.So understand your resume very well.
ALL THE VERY BEST FOR THE INTERVIEW.
Hope this helps to some extent.
Reward if it helps.