SAP Web Dispatcher - Accesing backend system with a generic URL

[former_member189462]

Hi,

I'm currently working in the following request and I would like to request for your help in order to put all pieces together.

External customers should access our CRM system from the internet. To accomplish that, a SAP Web Dispatcher (SWD) is going to be in place within the DMZ. Here comes the first requirement. Customer should access CRM application (through SWD offcourse) by usign a URL like this:

https://crm.xxx.xxx.xx

No "CRM host/port" nor "SWD host/port" should be included in the call.

How this host/url shoud be mapped to the "SWD" in order to pass requests coming from https://crm.xxx.xxx.xx to CRM application server specific functions?

What I'm trying to accomplish was basically described in the SAP Help as follows:

https://help.sap.com/saphelp_nw73/helpdata/en/48/8fe37933114e6fe10000000a421937/frameset.htm

"If you should be able to call the Web application externally, for example using the URL www.shop.acme.com, this host name must be mapped internally to the SAP Web dispatcher. This then forwards the HTTP(S) request to a suitable application servers."

Please let me know if I was clear enough or extra details are needed.

Thanks and regards

[isaias_freitas]

Hello,

This will depend on your DMZ.

You can add the host "crm.xxx.xxx.xx" at your external DNS servers.

That host should point to an IP address configured at your firewall / internet facing equipment.

Such equipment should map this IP do the Web Dispatcher server.

Another option is having the Web Disp. server facing the internet directly (maybe not the best idea), with that IP address configured at its server.

Regards,

Isaías

[former_member189462]

Thanks for the response Isaias, I'll try it and let you know.

Regards