SOAP to Proxy : Asynchronous : SOAP response from adapter losing frequently

[Former Member]

Hi All,

we have asynchronous soap to proxy scenario .

The webservice consumed to external system to post messages and expects just empty acknowledgment .

All fine ..But out of 50 requests 1 or 2 failing because of missing SOAP response.

If we look at the log , for failed cases there is no "SOAP: Response message leaving the adapter".

Any idea why for only some cases this response information is missing ?

Regards.,

Siva

[iaki_vila · Accepted solution]

Hi Shiva,

Are you sure all the messages are the same?. May be you have any difference with the erroneous. Are you sure the response message comes to PI?. Could you share the log?, do you have any error in the communication channel monitoring?

Regards.

[Former Member · Accepted solution]

Hi Iñaki Vila,

thanks for your response.

This is asyn soap to Proxy using ICO.

Are you sure all the messages are the same?.  yes

May be you have any difference with the erroneous  - no ( We have received all messages and posted successfully but sender didn't get ack hence gettting timedout )

Are you sure the response message comes to PI?. Could you share the log?,

Success - You can see the log "SOAP response leaving the adapter"

failed case  (  ie. sender didn't get ack but message sucessfully received in PI )

NO log "SOAP response leaving the adapter" ..direclty going to mapping

do you have any error in the communication channel monitoring? - NO ERROS

[iaki_vila · Accepted solution]

Hi Shiva,

As your scenario is async check if the messages are stuck in any queue. Go to SMQ1 and SMQ2 transactions on the ECC side. As you are working with ICO, i think you are in PI 7.1 or upper, haver you tried to check if there are any message stuck in the adapter engine? , monitor the point Engine Status showed in this document

This Eng Swee Yeoh's blog could be helpful to determine if you have any thread blocked

Regards.

Message was edited by: Iñaki Vila

[Former Member · Accepted solution]

Thanks  Iñaki Vila.

Let me check and get back

[Former Member]

any inputs on this ?