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SAPISERVICE of Process Server is in connecting Status

Hi,

We have process server called ABC created to connect to PI system(ABAP). 3 Services of Process server are used to connect PI backend system.

1. SAPR3Service

2.JobChainService

3.SAPPIService

Suddenly SAPPIService of Process server ABC went into Connecting status. We found that the backend PI system was available and the process server connection string was valid by that time. Operator messages just shows that Process Server ABC is in connecting status apart from that we could not see any details. Even no details of this issue has not been recorded in  default traces of server0/log also.

As a workround,

1. Taken Respective Queue on hold,

2. Stopped Process Server ABC

3.  We had removed SAPPIService from the process server ABC and added it again.

4. Started the Process Server (all services came up)

5.Released Queue

SAPPIService Came up after restarting.

Kindly let us know, what will cause this issue(SAPPIService went into connecting status) and how does it resolved after restarting.

Regards,

Renu

Former Member
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