My Inbox scenario specific workflow not working

[former_member624486]

Hi,

  I've recently implemented My Inbox in Fiori. It works Ok for the all items tile, but after configuring one for a specific scenario, the dynamic tile shows the correct number of work items, but at the moment of loading the page no workitem is shown.

This is my configuration

N.GW central hub. (browser-gateway-erp)

In gateway, my task gateway service > scenario definition is as follows:

consumer type is tablet, mobile and desktop.

In the ECC backend the task names and decisions are :

And the dynamic tile is configured as indicated on help.sap

service url /sap/opu/odata/IWPGW/TASKPROCESSING;mo;v=2/ScenarioCollection?$filter=key eq '1'

parameters: scenarioID='1' action displayInbox semantic object WorkflowTask

The tile is OK, but once I click on it, nothing is shown.

THe allitems works OK, it reads the full workplace and shows correctly the confgured decisions.

MY Gateway is at the latest SP available

SAP_GWFND    740    0011

IW_PGW    100    0006

UIX01CA1    100    0005

[masa_139 · Accepted solution]

Hi Roberto,

The parameter is scenarioId. Not scenarioID.

Regards,

Masa / SAP Technology RIG

[former_member624486 · Accepted solution]

HI masa

thanks for trying but it is not, the correct one is scenarioID.

[estani · Accepted solution]

Hi Roberto,

  As Masa told you before, besides the help.sap states it is scenarioID, you must use scenarioId, but try without the simple quotes.

Like this

scenarioId=1

I've had the same problem.

[former_member182874]

Hi Roberto,

Masa is correct, its 'scenarioId' small 'd'. Kindly try once.

Few questions here :

Have you completed this step?

> Assign the consumer type to the scenario.

if still not working, check software version of task processing service v2. It should be /IWPGW/BWF.

Regards,

Tejas

[kammaje_cis]

Most probably the problem is with System Alias in the Task configuration. You have hidden it in the second screenshot. It has to be same as that you gave while registering the Task Processing service.

[vicenteveiga]

Hi Roberto,

Did you check the http requests after opening the Fiori App (through browser dev tools)? Is it using the desired service (TaskProcessing) with the desired parameters?