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Standard Portal error: "Parent Receipt for Child Receipt not found: amount cannot be changed".


Hi Experts,

When a user is creating a travel expense report via SAP Travel ESS Portal, and entering receipts using Receipt Itemization functionality.

We are getting the standard error "Parent Receipt for Child Receipt not found: amount cannot be changed" and not able to find the Parent receipt for the particular child receipt.

1. Generally, when a parent node is deleted it get stored in the Credit card buffer along with the child nodes. However, in our case, parent node is missing and we are able to see the child nodes. It is showing Parent receipt 011 immediately after 009 (cannot see Parent receipt 010). How is it possible?

2. Is it possible to delete the Parent node without deleting the child nodes. If yes, how can see it in standard?

Thanks in advance.

Regards,

Prachi Goel

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