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It's happening again... Communications not getting updated

Former Member
0 Kudos

As of 6/23/15 6:14 am PDT, I'm unable to mark items as read in my Communications stream.

Update: the delay in processing the activity seems to be around 15 minutes.

Accepted Solutions (1)

Accepted Solutions (1)

yaniv
Community Administrator
Community Administrator
0 Kudos

should be OK again, sorry for any inconvenience and thanks for alerting us.

former_member183424
Active Contributor
0 Kudos

Yes , it is ..

Answers (5)

Answers (5)

Matt_Fraser
Active Contributor
0 Kudos

And here we go again... Communications tab is not updating properly. Read the 'new' updates, tab away, and they are instantly marked as unread again.

raphael_almeida
Active Contributor
0 Kudos

It's okay here

former_member183424
Active Contributor
0 Kudos

It's back. Communications and email notifications are coming bit late.

JL23
Active Contributor
0 Kudos

And the problem is back today

yaniv
Community Administrator
Community Administrator
0 Kudos

thanks for alerting. we are looking for a way to monitor it better.

yaniv
Community Administrator
Community Administrator
0 Kudos

should be ok now. as mentioned, we are working on improving our monitoring so we know about it on time. Thanks for your patience and for alerting us about that!

Former Member
0 Kudos

... and it's back this morning. Slow performance and items in Communications simply don't stay as read regardless how many times they are marked as read.

raphael_almeida
Active Contributor
0 Kudos

I figured it out, did not post anything because I think they had seen.

former_member183424
Active Contributor
0 Kudos

Confirmed. It's happening same which we had faced in previous.