Unable to login into B1 9.1 due to APP CRASH

[Former Member]

Good Day Mentors,

I am currently having a case whereby I am no longer able to login into one of our B1 9.1 databases via the client.

After keying in of the user and password I would get an APP CRASH error.

Here is the event log:

-

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

-<System>

<ProviderName="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreatedSystemTime="2015-06-23T04:52:58.000000000Z" />

<EventRecordID>89729</EventRecordID>

<Channel>Application</Channel>

<Computer>LAPTOP75</Computer>

<Security/>

</System>

-<EventData>

<Data>SAP Business One.exe</Data>

<Data>9.10.120.0</Data>

<Data>5410e14a</Data>

<Data>B1_Engines.dll</Data>

<Data>9.10.120.0</Data>

<Data>5410c6a6</Data>

<Data>c000041d</Data>

<Data>000000000019634d</Data>

<Data>514</Data>

<Data>01d0ad7072d69fec</Data>

<Data>C:\Program Files\SAP\SAP Business One\SAP Business One.exe</Data>

<Data>C:\Program Files\SAP\SAP Business One\B1_Engines.dll</Data>

<Data>b790deb9-1963-11e5-8273-3c970eee4954</Data>

<Data/>

<Data/>

</EventData>

</Event>

Seems to me that this started happening after I uploaded a Crystal Report File into this database.

I tried running the UI B1 client on both 64 and 32 bits systems and still the same result.

Anyone encountered this?

Thanks in advance!

Sean

[fulopl]

Hi!

I have the same issue. May I ask you what was the solution for this?

Many thanks,

Laszlo

UPDATE (Probably this saves some time for others.) I have started my program as administrator and no more App crash.

Now I have another problem with the connection string, but I believe that is another issue.

[former_member219674]

Try this :

Go to C:\Program Files\SAP\SAP Business One DI API

Check if your CONF  file is pointing to Local host

If so,change IP address or server name

You might also want to remove SAP folder from  user profile

C:\Users\XXX\AppData\Local\SAP

thank you

[Former Member]

Hi Bishal,

thanks for listening.

The path is pointing to the correct ip. Not is this problem, even so thank.

regards

Vinicius Santiago

[kothandaraman_nagarajan]

Hi,

Please raise ticket to SAP support.

Thanks

[julie_jamieson2]

Have you checked the SQL logs to see what is happening from that side?

[Former Member]

Hello Julie,

Yes, checked all logs from the server, but not found it nothing. Funny its just this machine. Sixteen machines work perfectly.

[Former Member]

Olá Sean Yu,

estou com o mesmo problema, tu conseguiste a solução?

meu e-mail: vinicius_quartz@hotmail.com

Aguardo qualquer tipo de retorno.

Atenciosamente;

Vinicius Santiago