Sender FTP Channel does not consume file, CC Restart needed
I'm informed by one of my colleagues, that there's 1 Sender FTP channel that some times does not consume the file generated at the FTP server.
This keeps happening like once in a month in average. They need to stop/start the channel to make the file processed by the channel.
The file size generated could vary from 5mb - 200mb. I've checked the CC monitoring and I cannot see error log (as the polling time is set to 30 seconds, I think the cache log has been overwritten, Does CC error message get persisted?)
I haven't got the chance to gather more information.
Has anyone experience this before? Is there something that I should check?