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Sender FTP Channel does not consume file, CC Restart needed

Hi Experts,

I'm informed by one of my colleagues, that there's 1 Sender FTP channel that some times does not consume the file generated at the FTP server.

This keeps happening like once in a month in average. They need to stop/start the channel to make the file processed by the channel.

The file size generated could vary from 5mb - 200mb. I've checked the CC monitoring and I cannot see error log (as the polling time is set to 30 seconds, I think the cache log has been overwritten, Does CC error message get persisted?)

I haven't got the chance to gather more information.

Has anyone experience this before? Is there something that I should check?

Thank you,

Suwandi C.

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