Gaps in Dispute case serial No.
Hi Experts
i face issue where there are gaps between cases ID in dispute management .. could you inform me what could be the reason for such gaps? meaning while one day i create a case it took for example case ID 5 next day the second one took 10.. and no cases created between..
Regards
Mahmoud El Nay
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Sagar Reddy Kunta replied
Hi
Object ID is SCMGCASEID, and you will assign this number ranges in the 'case type' declarations.
Thanks,
Sagar.