Submit tab not found while approving the access request

[former_member631141]

Submit tab not found while trying to approve the access request by accessing the URL found in Auto notification mail. Only request is opening in display mode. Due to this manager is always used to approve from NWBC.

Please advise how to get submit button.

[former_member197694 · Accepted solution]

Hello Venu,

Check below options

1.check if the options "Approve via Email" & "Reject Vai Email" are checked at stage level. If the option are not checked, select the options and then regenerate the MSMP and test the scenario.

2.Also make sure that for web service "GRAC_OIF_REQUEST_APPROVAL" , No user is maintained in the Logon data.

3.Approver should have the "SAP_GRAC_ACCESS_APPROVER" role assigned to it in the GRC Box

Regards

Baithi

[former_member631141]

I have implemented the note by removing the log on details from the
service GRAC_OIF_REQUEST_APPROVAL" then approve/reject link started
working.

But There after Request_status link stopped working and diverting to
NWBC page instead of EUH.

Please advise how to divert the Request status link to EUH. Because all users may not have access to NWBC to check the status of their requests.

[Former Member]

Refer to the following note http://service.sap.com/sap/support/notes/1906860

Also ensure the user has the correct authorizations assigned to approve a request http://service.sap.com/sap/support/notes/1936715