When Loading a Jt file crashes 3D Visual Enterprise Author 8.0 x64

[Former Member]

Hi guys,

New to this program and we are needing to utilize JT files created from Solid Edge. I have tried to load a small JT file and it immediatly crashes SAP Visual Enterprise Author 8.0. Any suggestions?

Thanks,

Fred

[Former Member · Accepted solution]

Update...I loaded VE Author onto one of our newer CAD stations and I can now load JT's!

One weird thing though, for some reason I cannot select a part of the assembly and move the item with the mouse on any axis, I can rotate it using the mouse and move it using numerical input...just cannot move it with the mouse.

If I save the Solid Edge assembly as an IGES file everything works...but I still need the JT file to work due to all of our assemblies already are created as JT's.

I tried turning on/off the "Immovable" selection under object properties...no luck.

Thanks.

[Former Member · Accepted solution]

Hi Fred,

Many our customers use JT file and this issue is absolutely not present in VEA 8. I just tested now for you and I can move any parts with mouse of an imported JT assembly without any problem.

Please try to install the last SP03. Only with the "immovable" part attribute on ON you have this issue during my test.

If you want you can send to me the assembly in order to understand your issue or you can open an incident in the SAP support portal.

Ciao,

Salvatore

[Former Member · Accepted solution]

Hello Salvatore,

I am using this version:

It is the trial version while we wait to get the official version installed on our server...is there a difference?

Thanks,

Fred

[Former Member · Accepted solution]

Hello Fred,

This is the V8 without Service Pack. The last is the SP03 and you can download from http://support.sap.com in download software section. Anyway it's strange because we never had a problem like this with JT.

Regards,

Salvatore

[Former Member · Accepted solution]

Salvatore,

Thanks for the info...after installing SP03 the issues with not being able to move the parts within a JT file are now working!

Fred

[Former Member · Accepted solution]

Great!

Thanks for the feedback.

Regards,

Salvatore

[former_member593406]

Hi Fred,

Please open an Incident for this in the SAP Support Portal. VE Author should never crash. We would like to investigate as soon as possible.

Regards,

VE Support Team