Third Party Return Process-Is it supported by SAP

[former_member185462]

Hi,

I came across third party return process.

Customer returns will directly go to vendor .

I learnt that this functionality is not available in SAP.

Please refer the below thread and guide me how it can be done.

Note no:751609 - Returns for third-party process (cancellation)

Thanks ,

Pradeep M

[RahulHanda]

Hi Pradeep,

Very clearly stated in note itself (the below bold). I would suggest try to create a scenario in your test environment by first doing complete process and follow below approach.

• Try cancelling already posted documents (see pros & cons for the same).
• Try to create a return SO (with ship to as supplier/vendor) and see the effect of the same while postings. Also check with business how they want to handle this stock as company already paid to supplier for this.

The documents in question must be undone individually by cancellation postings or returns must be created and posted separately on purchase order and sales order side.

An enhancement of the functions is not planned at the moment in the SAP Standard System. If you want to create a development request, consider Note 11.

Regards

Rahul

[former_member185462]

 Try cancelling already posted documents (see pros & cons for the same).

Try to create a return SO (with ship to as supplier/vendor) and see the effect of the same while postings. Also check with business how they want to handle this stock as company already paid to supplier for this.

Do you mean we should create vendor as customer ?

Goods directly goes to customer.

Suppose if i create return order how do i need to create goods receipt?

Guide me how can go ahead.

Is it like

Return order-->Delivery-->PGR-->CM ??