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Preliminary Import Approval - how to stop it changing status if error


We are using Preliminary Import functionality for ZMMJ in Solution Manager 7.1 SP12.

I have setup config so when Preliminary Import is approved, it will release the transports.

However, sometimes we are getting this error:

"Request XXXXXXX cannot be released due to open conflicts".

The error is actually expected because we are using CSOL and there is open conflicts so that is fine. The issue is the status still updates to "Preliminary Import Approved" even though the release failed. Then we are stuck as there is no way to release the transports via ChaRM.

To get around this, I have tried setting up some config to say if this error appears, the status doesn't update. It would stay on "Preliminary Import Requested" instead of changing to approved. But I'm struggling to get this to work.

Really hoping someone can suggest what I should do to get this working.



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