Error Deploying MMS Service - 403/Forbidden - IoT Beta Service

[Former Member]

Hello all

I am trying to follow the steps mentioned in the document and step to Deploy the MMS application is a pre-requisite to assign the IoT-MMS role to the HCP user.

However, the attempt to deploy the MMS application using the Deploy Message Management Service Tile always fails with an error.

403 Forbidden

There is no further detail mentioned about the error other than the text mentioned above in Bold.

Any idea what could be wrong here?

Thanks,

Amol Joshi

[former_member243461 · Accepted solution]

I'm currently having the same problem.

2 days ago, I could deploy it, but it wouldn't start due to errors. I wanted to do a fresh deploy today and also get the 403 Forbidden. Same for my colleague. Seems to be something general.

Kind regards

[Former Member · Accepted solution]

ok...then looks like its a problem everyone is facing..we did try with 3 different HCP trial accounts and were wondering if we had issue with steps we were following, but then now we need wait until this is resolved by someone taking care of that...any idea how would they get to know about the issue?

[Vlado · Accepted solution]

, should be able to help.

[former_member243461 · Accepted solution]

I've contacted them and received the following answer:

Hello Annelies,

good to hear that you are trying to use the HCP IoT Services!

We can reproduce the problem, are following up and will get back to you / the other people in the SCN article ASAP.

best regards

  Ralf

[RalfAckermann]

We are able to reproduce the problem and work on a solution. We'll follow up with a message in this thread as soon as it becomes available.

Many thanks for your valuable feedback and best regards

  Ralf

[RalfAckermann]

MMS deployment should be possible again without the error you mentioned.

Please let us know in case it still doesn't work for you.

best regards

  Ralf

[Former Member]

Thanks Ralf for the action taken. I was able to deploy MMS Service now and also then assign the IoT-MMS Role to my HCP account.

[Former Member]

Hello Ralf,

I am also getting Forbidden error but for a different problem. I have directly deleted the iotmms application without deleting the registered devices, device type and message type from MMS cockpit. Then I tried to access IOT cockpit which was giving a alert messages saying can not load devices/device type/message type. So I logged out and logged in again. Now when i open the IOT cockpit I am getting the below error.

Missing Authorization

You are not authorized to access this page. Check the URL or contact your administrator.

What went wrong here.

Thanks,

Prathvi

[RalfAckermann]

Hello Prathvi,

just to be sure - are you getting the mentioned 403 Error when you

     - try to open the IoT Cockpit (where the Device and Message Types and Device instances are supposed to be)?

     - or when trying to access the MMS Dashboard (where you can e.g. Display Data received) etc.

We'll follow up and try to reproduce / solve the issue.

best regards

  Ralf

[Former Member]

Hello Ralf,

I am getting the error when I try to open the IoT cockpit. And now I have cleared the browsing history, when i try to open the cockpit again I am getting can not load message type/device error.

Please let me know what I can do.

Thanks,

Prathvi

[anton_levin]

Hello Prathvi,

please ensure that you access IoT Cockpit via tenant specific URL https://iotcockpitiotservices-<USER_ID>trial.hanatrial.ondemand.com/com.sap.iotservices.cockpit/

and in HCP cockpit under Subscriptions -> iotcockpit - Roles, re-check if you user has an "IoT-User" role assignment https://account.hanatrial.ondemand.com/cockpit#/acc/<USER_ID>trial/subscribedapps/<USER_ID>trial-iotservices-iotcockpit/authorizationRolesForSubscription

If not, assign a role to your user, logout and login from HCP cockpit. Clearing the cache also might be useful before logging in again.

Regards,

Anton

[Former Member]

Hello Anton,

Thank you for the support. I am able to solve it now, The problem was in IoT-user role assignment for the IoT services. I had given wrong user. Its working fine now

Thanks & Kind Regards,

Prathvi

[hellvon_dirck]

Hi , Today i face a very weird  stuff in HCP .

MMS couldn't be deployed as it finished with error code 4

So i couldn't find Java Applications and so i cannot proceed.

Is SAP will remove all services and instances or is it the upgrade thats going on...

Please Help. I feel Quite a Bit Disappointed while learning this technology.

[anton_levin]

Hello Hellvon,

would you please share your HCP p- / s- account ID, so I can check the logs? You can do it either in here or via private SCN message to me (you will need to follow me to do that). Meanwhile, I also checked with my Trial account and deployment worked on my side, so maybe you can try to deploy once again

Sorry for the inconvenience,

Anton

[hellvon_dirck]

Dear Anton ,

Still i tried to redeploy but i get the same error..

Account iD : p1941860838trial

User ,p1941860838

I have also attached screen shots for your kind reference..

/Hellvon

[Former Member]

Hello Anton ,

I am Gabriel . I am almost to complete my goal and then i lost my MMS service even if i deploy successfully. But MMS is always on starting stage... i don't know how to proceed. It was working till day before yesterday and then now wierd.

I will attach screen shot .During Issue..

After your guidance i tried to restart mms service and which is now just in starting stage for more than 20 mins...

My Account  is p1941279814trial

My Puser is p1941279814

My Email : scarlet.gabriel@gmail.com

Please do the needful.

I will be heart broken if my schemas are gone completely..

Best Regards,

Gabriel

[anton_levin]

Hello Gabriel,

according to the logs it seems like you do not have any data source binding assigned to iotms java application. Can you check in HCP Cockpit -> Java Applications -> iotmms -> Data Source Bindings. Do you have a <DEFAULT> binding there?

Regards,

Anton

P.S. It would be easier if next time you open a new discussion for a new issue in case it happens, since this thread is supposed to be closed already and actually has nothing to do with the topic we discuss currently.

[anton_levin]

Nothing critical in logs. What I find strange is that your deployment finished with error but you have a data source binding assigned to iotmms app. Can you please confirm that you do not have iotmms under HCP Cokpit -> Java Applications?

If there is one, go to its Data Source Bindings and remove the assigned binding(s), afterwards try to re-deploy it from IoT Cockpit.

If there is no app, can you try to get rid of the binding (form screenshot 1) anyways? And try to re-deploy iotmms.

Thasnks,

Anton

[Former Member]

well it works now Anton , issue was with binding .

/Gabriel

[Former Member]

Hi ,

there is a planned update going on .

34. Re: HANA Cloud Trial downtime announcements

Hristo Kostov Jun 16, 2015 4:02 PM (in response to Georgui Krounev)

The Best-Run Businesses Run SAP

SAP HANA Cloud Platform

Planned Update

Wednesday, 17 June 2015

12:00 – 13:00 UTC

Dear customer,

The landscape https://hanatrial.ondemand.com will be updated on June 17th, 12:00 – 13:00 UTC.

[Vlado]

No, it's not related. The update hasn't started yet - it will in 40 minutes.