SAP Sourcing contract generator service is not working

[Former Member]

Hello All,

We have upgraded SAP sourcing 7.0 to 10.0 and net weaver from 7.0 to 7.3 EHP1. In configuration part i am done with everything provided in configuration doc except one thing that is : i am not able to save and make microsoft add-in (fci-variable -schema) active   in word options in MS word.

So now when i am trying to generate a new contract, i am getting the error below:

There is a problem with contract generation web service.Contact your system administrator.

Thanks,

Sanjeev

[former_member89217]

What updates did you do to the contract generation server?  I'm sure there is a new contract generation installation for version 10.   Did you upgrade the OS or Word ?  Keep in mind in version 10 you could eliminate the wordservice altogether by converting the content to docx and use the native functionality that is now built in.

Regards,

Gary

[Former Member]

Hello Gary,

I followed the configuration doc for sourcing 10 , installed the latest wordservice  and upgraded MS word also from 2007 to 2010 as a sourcing 10.0 requirement.

Thanks,Sanjeev