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Fields 'Device', 'Client' and 'User' in Afaria Admin UI

Hi there

I have  a question concerning the Device List in the Afaria Admin UI.

Where do the fields 'Device', 'Client' and 'User' on the Default Device View come from?

As you can see in the screens below, we have some iOS devices for which the 'Device' field contains a value, but the 'User' field ist empty and some where the 'Device' field is empty, but the 'User' field is filled out.

What settings and policies influence these fields?



Former Member
Former Member replied

Hi Sushmita

It seems that this was a side effect of the server not being configured correctly. Chris Redel referred us to the Knowledge Base Article 1659279. We followed the instructions of the KBA and now the device inventory is working properly again and the Device and User fields are filled out as expected again.



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