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Account information not recognized: Could not reach CMS 'xxx:6400'. Specify the correct host and port and check for network issues. (FWM 20030)

Hi fellow members,

We are having this issue now. Appreciate if someone can shed some light please.

Prior getting to this error, the oracle repository was terminated. But right now we have make sure our Oracle repository is up and running, so does the SIA. But still we are unable logon to BO. It seems that BO unable to communicate to the CMS/repository.


"Account information not recognized: Could not reach CMS 'xxx:6400'. Specify the correct host and port and check for network issues. (FWM 20030)"

Kindly advise any workaround on this please.

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