Solutions for Cancelled WF due to cancelled WI in Production
This issue happened in Prodution.
There is workflow based on incident life cycle. In that at 2nd approval when user tried to complete the WI from Portal, some error poped-up on his screen and in the backend that particular WI went to Cancelled(Logically deleted status). Now I don't know what to do with this Cancelled status. Browsed few links where in most it was mentioned nothing can be done with this Cancelled WF. I need some solutions for this. Kindly help me .
Below some screen-shots the same issue.
ACTIVITY step is synchronous with a terminating event WORKITEM_COMPLETED.
Please reply APAP, as prod issue.