cancel
Showing results for 
Search instead for 
Did you mean: 

Problem opening ESR and ID in SAP PI 7.1

former_member214909
Participant
0 Kudos

Hello All,

I am getting problem while opening ESR and ID in SAP PI 7.1

We have tried many JAVA version but some times its open and some time giving the below error.

Can some one help to get rid of this issue and tell me the exact reason why it is not opening all the time immediately.

Also when we start writing our credentials after clicking the ESR or ID links then after entering first character it hang for sometime and then again after sometime I can see the entered character.

So can you please let me know why it is behaving like this.

ERROR :     

  • Internal problem occurred (INTERNAL_PROBLEM)
  •    Could not initialize class com.sap.aii.ib.clsif.login.LoginServiceProvider

====================================================================
= Root Exception ===================================================
====================================================================
Thrown:
com.sap.aii.utilxi.swing.framework.FrameworkException: Internal problem occurred
at com.sap.aii.utilxi.swing.toolkit.ExceptionDialog.init(ExceptionDialog.java:126)
at com.sap.aii.utilxi.swing.toolkit.ExceptionDialog.<init>(ExceptionDialog.java:98)
at com.sap.aii.utilxi.swing.toolkit.IBMessages$1.run(IBMessages.java:318)
at com.sap.aii.utilxi.misc.thread.ThreadPool.assureAWTEventQueueing(ThreadPool.java:84)
at com.sap.aii.utilxi.misc.thread.ThreadPool.assureAWTEventQueueing(ThreadPool.java:67)
at com.sap.aii.utilxi.swing.toolkit.IBMessages.showException(IBMessages.java:308)
at com.sap.aii.utilxi.swing.toolkit.IBMessages.showException(IBMessages.java:298)
at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor$1.run(Guitilities.java:396)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$200(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:320)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.sap.aii.ib.clsif.login.LoginServiceProvider
at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginController.doTrial(SplashLoginFrame.java:975)
at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginAction$1.run(SplashLoginFrame.java:831)
... 15 more

====================================================================
== Content from the LogHandler =====================================
====================================================================
#7 13:25:48 [AWT-EventQueue-0] FINE AutoLog.created.java.lang.NoClassDefFoundError: java.lang.NoClassDefFoundError: Could not initialize class com.sap.aii.ib.clsif.login.LoginServiceProvider
at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginController.doTrial(SplashLoginFrame.java:975)
at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginAction$1.run(SplashLoginFrame.java:831)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$200(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:320)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

#6 13:25:48 [AWT-EventQueue-0] DEBUG AutoLog.created.java.lang.NoClassDefFoundError: Could not initialize class com.sap.aii.ib.clsif.login.LoginServiceProvider
#5 13:25:48 [AWT-EventQueue-0] FINE AutoLog.created.com.sap.aii.utilxi.swing.framework.FrameworkException: com.sap.aii.utilxi.swing.framework.FrameworkException: Internal problem occurred
at com.sap.aii.utilxi.swing.toolkit.ExceptionDialog.init(ExceptionDialog.java:126)
at com.sap.aii.utilxi.swing.toolkit.ExceptionDialog.<init>(ExceptionDialog.java:98)
at com.sap.aii.utilxi.swing.toolkit.IBMessages$1.run(IBMessages.java:318)
at com.sap.aii.utilxi.misc.thread.ThreadPool.assureAWTEventQueueing(ThreadPool.java:84)
at com.sap.aii.utilxi.misc.thread.ThreadPool.assureAWTEventQueueing(ThreadPool.java:67)
at com.sap.aii.utilxi.swing.toolkit.IBMessages.showException(IBMessages.java:308)
at com.sap.aii.utilxi.swing.toolkit.IBMessages.showException(IBMessages.java:298)
at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor$1.run(Guitilities.java:396)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$200(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:320)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.sap.aii.ib.clsif.login.LoginServiceProvider
at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginController.doTrial(SplashLoginFrame.java:975)
at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginAction$1.run(SplashLoginFrame.java:831)
... 15 more

#4 13:25:48 [AWT-EventQueue-0] DEBUG AutoLog.created.com.sap.aii.utilxi.swing.framework.FrameworkException: Internal problem occurred
#3 13:25:48 [AWT-EventQueue-0] ERROR com.sap.aii.utilxi.swing.toolkit.ExceptionDialog: Throwable
Thrown:
java.lang.NoClassDefFoundError: Could not initialize class com.sap.aii.ib.clsif.login.LoginServiceProvider
at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginController.doTrial(SplashLoginFrame.java:975)
at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginAction$1.run(SplashLoginFrame.java:831)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$200(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:320)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

#2 13:25:48 [AWT-EventQueue-0] ERROR com.sap.aii.utilxi.swing.toolkit.Guitilities: Error in AWT-Event-Thread
Thrown:
java.lang.NoClassDefFoundError: Could not initialize class com.sap.aii.ib.clsif.login.LoginServiceProvider
at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginController.doTrial(SplashLoginFrame.java:975)
at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginAction$1.run(SplashLoginFrame.java:831)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$200(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:320)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

#1 13:25:40 [Thread-52] ERROR com.sap.aii.ib.core.applcomp.ApplicationComponent: Startup of XI Application "REPOSITORY" failed
Thrown:
java.lang.NoClassDefFoundError: com/sap/engine/services/rmi_p4/P4ConnectionException
at com.sap.aii.ib.clsif.login.LoginServiceProvider.<clinit>(LoginServiceProvider.java:25)
at com.sap.aii.ib.gui.applcomp.StartupCodeEntry.registerBean(StartupCodeEntry.java:343)
at com.sap.aii.ib.gui.applcomp.StartupCodeEntry.startup(StartupCodeEntry.java:117)
at com.sap.aii.ib.core.applcomp.IStartupCodeEntry.startupIfNotAlreadyDone(IStartupCodeEntry.java:43)
at com.sap.aii.ibrep.gui.applcomp.StartupCodeEntry.startup(StartupCodeEntry.java:145)
at com.sap.aii.ib.core.applcomp.IStartupCodeEntry.startupIfNotAlreadyDone(IStartupCodeEntry.java:43)
at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponentImpl.startup(ExplicitApplicationComponentImpl.java:116)
at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponents.startup(ExplicitApplicationComponents.java:438)
at com.sap.aii.ib.core.applcomp.ApplicationComponent.startup(ApplicationComponent.java:203)
at com.sap.aii.ib.gui.login.SplashLoginFrame$StartupThread.run(SplashLoginFrame.java:719)
Caused by: java.lang.ClassNotFoundException: com.sap.engine.services.rmi_p4.P4ConnectionException
at java.net.URLClassLoader$1.run(Unknown Source)
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
... 10 more

#0 13:25:40 [Thread-52] ERROR com.sap.aii.ib.core.applcomp.ApplicationComponent: Startup of XI failed
Thrown:
java.lang.NoClassDefFoundError: com/sap/engine/services/rmi_p4/P4ConnectionException
at com.sap.aii.ib.clsif.login.LoginServiceProvider.<clinit>(LoginServiceProvider.java:25)
at com.sap.aii.ib.gui.applcomp.StartupCodeEntry.registerBean(StartupCodeEntry.java:343)
at com.sap.aii.ib.gui.applcomp.StartupCodeEntry.startup(StartupCodeEntry.java:117)
at com.sap.aii.ib.core.applcomp.IStartupCodeEntry.startupIfNotAlreadyDone(IStartupCodeEntry.java:43)
at com.sap.aii.ibrep.gui.applcomp.StartupCodeEntry.startup(StartupCodeEntry.java:145)
at com.sap.aii.ib.core.applcomp.IStartupCodeEntry.startupIfNotAlreadyDone(IStartupCodeEntry.java:43)
at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponentImpl.startup(ExplicitApplicationComponentImpl.java:116)
at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponents.startup(ExplicitApplicationComponents.java:438)
at com.sap.aii.ib.core.applcomp.ApplicationComponent.startup(ApplicationComponent.java:203)
at com.sap.aii.ib.gui.login.SplashLoginFrame$StartupThread.run(SplashLoginFrame.java:719)
Caused by: java.lang.ClassNotFoundException: com.sap.engine.services.rmi_p4.P4ConnectionException
at java.net.URLClassLoader$1.run(Unknown Source)
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
... 10 mor

Accepted Solutions (0)

Answers (5)

Answers (5)

Former Member
0 Kudos

Hi Anant,

is your problem solved? we are facing the same problem: one moment we can access the next moment we cannot. 

One moment we can access test and production but we cannot access development and pre-production ... all on the same laptop, all environments on same SP level

Thanks for you advice

Christine

former_member186851
Active Contributor
0 Kudos

Increase the Heap size and check

manikandan_shanmugam3
Active Participant
0 Kudos

Hi Anant,

Try once deleting java temporary Internet files .

Delete:

trace and log

Cached app and Applets

Installed app and applets

Regards,

Mani

sukhsimran_singh
Explorer
0 Kudos

Hi Anant

Changes to these setting and hopefully it will work.

In Java Configuration,

General Tab--->network setting---> Change it to "Direct Connection"

check this thread also and try your luck.

http://scn.sap.com/thread/3754255

Regards,

Sukhsimran

iaki_vila
Active Contributor
0 Kudos

Hi Anant,

Try to restore the jar files:

Regards

Former Member
0 Kudos

Hi Anant,

Refresh or delete the temporary files in  javcpl in java->bin->javacpl .

its may solve your problem.

Please find the attached screen for navigation and process for deleting the temporary files .

Regards

Ravi

former_member214909
Participant
0 Kudos

Hi Inaki,

Thanks for reply but I tried this but its not helpful as I am getting the same error.

Can you please suggest something else.

Thanks,

Anant

markangelo_dihiansan
Active Contributor
0 Kudos

Hi Anant,

The only one who can help you is your Basis team.

Regards,

Mark

markangelo_dihiansan
Active Contributor
0 Kudos

Hi Anant,

Have you tried clearing your java cache and then download the jnlp files? Aside from that, have you checked if it is your network that is disconnecting to the PI server? I have encountered the same issue when I was working remotely and then initially thought it was Basis. Upon further checking with my colleagues in the office, their PI is working fine but mine is not, it so happened that my network connection (3G) was unable to handle the traffic of downloading the PI jar files.

Regards,

Mark

former_member214909
Participant
0 Kudos

Hello Mark,

Thanks for reply. I have already tried to clear the java cache using JAVAWS -clearcache command and it is not helping.

also my network is working fine and my colleagues are facing the same issue.

They are also getting same error multiple times and sometimes able to open the ESR & ID.