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SAP WebGui Logon Error

Former Member
0 Kudos

We are getting this issue in EHP6 FOR ECC6.0 development system when we starting WebGui using URL:

https://bayview:44300/sap/bc/gui/sap/its/webgui

After that we getting Logon window like this:

The all buttons are not active and no icons.

We republished the services, but it did not help.

dev_icf file contains:

<ErrorInfo URL="https://bayview.pointgrey.local:44300/sap/public/bc/ur/nw5/themes/sap_corbu/ls/ls_nn7.css">

<ErrorMessage>This function is not possible</ErrorMessage>

<Date>20150612</Date>

<Time>133910</Time>

<Client>000</Client>

<User>SAPSYS</User>

<TerminationType>ERROR_MESSAGE_STATE</TerminationType>

<ABAP-CallStack>

<Method>

<Name>IF_HTTP_EXTENSION~HANDLE_REQUEST</Name>

<Program>CL_HTTP_EXT_ITS_BASIC=========CP</Program>

</Method>

<Method>

<Name>EXECUTE_REQUEST</Name>

<Program>CL_HTTP_SERVER================CP</Program>

</Method>

<Function>

<Name>HTTP_DISPATCH_REQUEST</Name>

<Program>SAPLHTTP_RUNTIME</Program>

</Function>

<Module>

<Name>%_HTTP_START</Name>

<Program>SAPMHTTP</Program>

</Module>

</ABAP-CallStack>

</ErrorInfo>

<ErrorInfo URL="https://bayview.pointgrey.local:44300/sap/public/bc/ur/nw7/js/domainrelax.js">

<ErrorMessage>This function is not possible</ErrorMessage>

<Date>20150612</Date>

<Time>133910</Time>

<Client>000</Client>

<User>SAPSYS</User>

<TerminationType>ERROR_MESSAGE_STATE</TerminationType>

<ABAP-CallStack>

<Method>

<Name>IF_HTTP_EXTENSION~HANDLE_REQUEST</Name>

<Program>CL_HTTP_EXT_ITS_BASIC=========CP</Program>

</Method>

<Method>

<Name>EXECUTE_REQUEST</Name>

<Program>CL_HTTP_SERVER================CP</Program>

</Method>

<Function>

<Name>HTTP_DISPATCH_REQUEST</Name>

<Program>SAPLHTTP_RUNTIME</Program>

</Function>

<Module>

<Name>%_HTTP_START</Name>

<Program>SAPMHTTP</Program>

</Module>

</ABAP-CallStack>

</ErrorInfo>

<ErrorInfo URL="https://bayview.pointgrey.local:44300/sap/public/bc/ur/Login/assets/corbu/sap_logo.png">

<ErrorMessage>This function is not possible</ErrorMessage>

<Date>20150612</Date>

<Time>133911</Time>

<Client>000</Client>

<User>SAPSYS</User>

<TerminationType>ERROR_MESSAGE_STATE</TerminationType>

<ABAP-CallStack>

<Method>

<Name>IF_HTTP_EXTENSION~HANDLE_REQUEST</Name>

<Program>CL_HTTP_EXT_ITS_BASIC=========CP</Program>

</Method>

<Method>

<Name>EXECUTE_REQUEST</Name>

<Program>CL_HTTP_SERVER================CP</Program>

</Method>

<Function>

<Name>HTTP_DISPATCH_REQUEST</Name>

<Program>SAPLHTTP_RUNTIME</Program>

</Function>

<Module>

<Name>%_HTTP_START</Name>

<Program>SAPMHTTP</Program>

</Module>

</ABAP-CallStack>

</ErrorInfo>

</ErrorLog>

<ErrorInfo URL="http://:/sap/public/icman">

<ErrorMessage>This function is not possible</ErrorMessage>

<Date>20150612</Date>

<Time>133807</Time>

<Client>000</Client>

<User>SAPSYS</User>

<TerminationType>ERROR_MESSAGE_STATE</TerminationType>

<ABAP-CallStack>

<Method>

<Name>IF_HTTP_EXTENSION~HANDLE_REQUEST</Name>

<Program>CL_HTTP_EXT_ITS_BASIC=========CP</Program>

</Method>

<Method>

<Name>EXECUTE_REQUEST</Name>

<Program>CL_HTTP_SERVER================CP</Program>

</Method>

<Function>

<Name>HTTP_DISPATCH_REQUEST</Name>

<Program>SAPLHTTP_RUNTIME</Program>

</Function>

<Module>

<Name>%_HTTP_START</Name>

<Program>SAPMHTTP</Program>

</Module>

</ABAP-CallStack>

</ErrorInfo>

<ErrorInfo URL="http://:/sap/public/icman">

<ErrorMessage>This function is not possible</ErrorMessage>

<Date>20150612</Date>

<Time>133907</Time>

<Client>000</Client>

<User>SAPSYS</User>

<TerminationType>ERROR_MESSAGE_STATE</TerminationType>

<ABAP-CallStack>

<Method>

<Name>IF_HTTP_EXTENSION~HANDLE_REQUEST</Name>

<Program>CL_HTTP_EXT_ITS_BASIC=========CP</Program>

</Method>

<Method>

<Name>EXECUTE_REQUEST</Name>

<Program>CL_HTTP_SERVER================CP</Program>

</Method>

<Function>

<Name>HTTP_DISPATCH_REQUEST</Name>

<Program>SAPLHTTP_RUNTIME</Program>

</Function>

<Module>

<Name>%_HTTP_START</Name>

<Program>SAPMHTTP</Program>

</Module>

</ABAP-CallStack>

</ErrorInfo>

<ErrorInfo URL="https://bayview.pointgrey.local:44300/sap/public/bc/ur/nw7/js/lightspeed.js">

<ErrorMessage>This function is not possible</ErrorMessage>

<Date>20150612</Date>

<Time>133911</Time>

<Client>000</Client>

<User>SAPSYS</User>

<TerminationType>ERROR_MESSAGE_STATE</TerminationType>

<ABAP-CallStack>

<Method>

<Name>IF_HTTP_EXTENSION~HANDLE_REQUEST</Name>

<Program>CL_HTTP_EXT_ITS_BASIC=========CP</Program>

</Method>

<Method>

<Name>EXECUTE_REQUEST</Name>

<Program>CL_HTTP_SERVER================CP</Program>

</Method>

<Function>

<Name>HTTP_DISPATCH_REQUEST</Name>

<Program>SAPLHTTP_RUNTIME</Program>

</Function>

<Module>

<Name>%_HTTP_START</Name>

<Program>SAPMHTTP</Program>

</Module>

</ABAP-CallStack>

</ErrorInfo>

<ErrorInfo URL="https://bayview.pointgrey.local:44300/sap/public/bc/ur/nw5/1x1.gif">

<ErrorMessage>This function is not possible</ErrorMessage>

<Date>20150612</Date>

<Time>133911</Time>

<Client>000</Client>

<User>SAPSYS</User>

<TerminationType>ERROR_MESSAGE_STATE</TerminationType>

<ABAP-CallStack>

<Method>

<Name>IF_HTTP_EXTENSION~HANDLE_REQUEST</Name>

<Program>CL_HTTP_EXT_ITS_BASIC=========CP</Program>

</Method>

<Method>

<Name>EXECUTE_REQUEST</Name>

<Program>CL_HTTP_SERVER================CP</Program>

</Method>

<Function>

<Name>HTTP_DISPATCH_REQUEST</Name>

<Program>SAPLHTTP_RUNTIME</Program>

</Function>

<Module>

<Name>%_HTTP_START</Name>

<Program>SAPMHTTP</Program>

</Module>

</ABAP-CallStack>

</ErrorInfo>

</ErrorLog>

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

The problem was resolved. The handler CL_HTTP_EXT_ITS_BASIC was found in the Handler list of the service /default_host/sap, and webgui service is OK after removing this handler.

Answers (3)

Answers (3)

former_member194364
Active Contributor
0 Kudos

Hi Kisselev,

is the MIME'S service in the transaction SICF active?

Can you confirm the Kernel version you are using?

Regards,

Oisin

Former Member
0 Kudos

Hi Oisin,

The MIME's services all are active.

Kernel is 721 Unicode SPS level 300.

Regards,

Yevgeniy

former_member194364
Active Contributor
0 Kudos

Hi Yevgeniy,

Check if you need to apply the note

1680771 - ITS: HTTP handler dermines incorrect R/3 Basis
release

It has SAP_BASIS snote correction.

Regards,

Oisin

Former Member
0 Kudos

Hi Oisin,

This SAP Note cannot be applied, because our SAP_BASIS is SAPKB73113.

Regards,

Yevgeniy

former_member194364
Active Contributor
0 Kudos

Hi Yevgeniy,

The only thing I can think of at this point is that the Kernel has not extracted correctly?

What ICF handler is used by the WEBGUI service when you look at it's settings in SICF?

Regards,

Oisin

Former Member
0 Kudos

Hi Oisin,

The WEBGUI handler is CL_HTTP_EXT_ITS.

Regards,

Yevgeniy

Former Member
0 Kudos

Hi Kisselev Yevgeniy,

Can you tell me the settings you have used for this WEBGUI service for 'Logon Errors' under the 'Error Pages' tab?

If System Logon, Please attach a snapshot of the Configuration settings.

Thanks.

Former Member
0 Kudos
Former Member
0 Kudos

Hi Kisselev Yevgeniy,

Could you please send a snapshot of your webgui service hierarchy? Does it contain the GIFs for the button in the MIME objects?

Please let me know if you have republished 'Completely' the following standard basic internet services:

ITSMOBILE

ITSGENMOBILE

ITSGENMOBILE4

ITSGENMOBILE5

ITSGENMOBILEXV

Let me know.

Regards,

Uk

Former Member
0 Kudos

Hi Utkarsha Khadke,

This is WebGui tree

I have republish services as you recommend, but it didn't help.

Former Member
0 Kudos

hi Kisselev Yevgeniy,

and can you see the buttons GIFs under the WEBGUI service in se80 as below?

Former Member
0 Kudos

Hi,

Yes I can see the button.