SAP GUI 7.40 Patch Error

[Former Member]

I've created a package for SAP GUI 7.4 and have installed it on quite a few PCs.  We've had some issues with it and I found some patches and want to get them applied to my current installs and fix my build for future installs.  When I download the patches and attempt to install the patches, I get an error that I need an updated core version.  My SAPGUI server only allows me to build a package with "Compilation 1".  I've looked for more current builds, but there are none.  I've tried every patch available.  Attached is the error I'm getting when attempting to install the patch.  Any help is appreciated.

[former_member194094 · Accepted solution]

Hello Ron,

With this error the installer reports that the version being installed on that workstation  can not be patched with that executable. A patch is the difference from one version to a more recent one. This

does only work if the original version is not too old. We would need to look at the sapsetup log to determine what component is failing. It seems you are using a single file installer. Have you tried with a package ?

regards,

Eric

[Former Member · Accepted solution]

I am trying to patch my SAP GUI Installation server.  I've downloaded the latest patch for SAPGUI 740 to the server and when I attempt to patch the server, that is when I get the "The patch requires base versions for some products.  These base versions are not present on this installation server."  How do I know what base versions I am missing, and where do I get them?

[Former Member · Accepted solution]

the log file shows return code 68.

[jude_bradley · Accepted solution]

Hello Ron,

Return Code 68 means "Invalid Patch".

What patchlevel is showing if you run nwsapsetupadmin? (refer to my previous screenshot).

Jude

[former_member194094 · Accepted solution]

Is it possible that you have another Installation server on the same machine that was created based on a previous SAP GUI comp CD ? (ie 7.30) If so, please unshare that server folder.

Also, have you tried to recreate a new installation server from server from scratch ?

[jude_bradley]

Hello Ron,

There is something fundamentally wrong here.

Do you have an installation server set up?

I think at this stage,it's best to open a message. You can refer to this thread in the message and open the message in BC-FES-INS.

Please attach the sapsetup log files to the message for analysis. This will speed up the processing time.

Regards, .

Jude

[jude_bradley]

You can paste then in the reply - zip the files first so they can be uploaded, they should only be a few mb in size.

Jude

[Former Member]

Hi Ron,

All the SAP GUI patches are inclusive of one another.  The latest core patch is Patch Level 3.  Are you trying update an Add-on patch?

What is the version of the NwSapSetup.exe file.  It can be updated to 9.0.62.00

You might try creating a new build.

Cheers,

Dan Mead

[Former Member]

I tried all patches including 3.  I keep getting the same error message that is in the original post.  This is not an add-on patch. 

[jude_bradley]

Hello Ron,

Compilation 1 is the "core" DVD download.

It looks to me from your screenshot, that you are missing some SAPgui dependencies on your patch install.

We can get a better idea of what's happening if you upload the sapsetup.log files.

This is usually located in %PROGRAMFILES%\SAP\SapSetup\LOGs\*

Jude

[Former Member]

Where do you want me to load them?

[Former Member]

Here is one sample.

gui740_1-10013011.txt.zip

[jude_bradley]

Hello Ron, From the command you ran, this is telling me that this is a standalone patch,

not an installation file.

C:\Users\<xxxx>\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\E7EQ96TX\gui740_1-10013011.exe

You really need to create an installation server and then start from there to either create packages or

installs.

The file gui740_1-10013011.exe cannot be used for a single install, only for patching an existing installation.

Refer to the installation guide https://scn.sap.com/docs/DOC-59053

Jude

[Former Member]

I have an installation server.  That is where I created the install package.  If I try and create an new package, It creates the same installation package (Compilation 1). I was trying to patch an existing install with the  gui740_1-10013011.exe file, the install on my PC.

[jude_bradley]

Hello Ron,

What is the current patch level of your install server?

More than likely, it's already got patch 1 installed, start nwsapsetupadmin.exe

Beside "Latest Patch Level" it should display the current patch level.

In this case,patch level 3 is installed.

If your current patch level is 0, then clicking on "Patch Server" and browsing to the patch location should update your installation server.

Regards,

Jude

[Former Member]

Every patch I try and install returns an error stating that Core is not at the correct level.