Service Desk - Solman 7.01 to Solman 7.0

former_member255111 · ‎06-11-2015

Hi,

I'm migrating Service Desk from S.7.01 to S7.1 and we've found several issues in almost every aspect of the process.

So far the strategy has been mostly: look on 7.01 and replicate that on 7.1. All of the above based on the respective configuration guides.

I haven't found any guide that help us trough that process.

Does anybody have some tips or a guide that could help us?

Unfortunately upgrade is not an option.

Thanks in advance.

Regards.

VJain · ‎06-11-2015

Please check the following:

Thanks

Vikram

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